![]() ![]() I called and they said they would send them back out, i waited 45 min before calling again and she said nope you received your wings we wont be sending anything out to you and you are lying! I proceded to tell her I wanted the product I paid for, asked to speak to the on duty manager. This happened at location # 707 in Middle River MD. I NEVER RECEIVED MY WINGS!!! I want them, i paid for them. Who the hell do you have running your locations? They accused me of lying and tyring to get free wings when mine was delivered. We know your recent delivery (order #980250391) wasn’t up to our usual standards and we want to make it right. Sent from the all new AOL app for AndroidĪt Papa Johns, we’re committed to making every part of your pizza experience better. I need an immediate call back regarding this failed order! We were told by the operations manager Alana, at this location that she was refunding our entire bill, that was nearly a month ago, and we have yet ro get our $91.04 refund!!! This service by Papa John’s was an absolute disgrace to your company! I have called and left messages with Katrina Rice, no call back, and left a message with Janet Maphis ( not sure of spelling) and guess what NO RETURN CALL! I emailed Papa John’s directly and no response!! It would take me and my lawyer absolutely NO time at all to RUIN Papa John’s where we are located! I need a call IMMEDIATELY at 54, and if I do not hear from someone TODAY, I will file a fraudulent charge on our credit card, and then this will be when my Atty gets involved, and it will be a WHOLE LOT more than the $91.04, that we spent on food, that we did not get!!! Sorry, we were unable to deliver your message to the following address. Good evening my name is Terrence Randolph 4744 South LA Burnham Avenue Richmond Virginia Store #1241 I ordered a pizza garlic knots and 2 of your bowls your delivery driver said they came to my home no one came to my home someone called my home but the number was unregistered so we didn’t answer the phone we called the store I asked for the manager the manager got on the phone said I was rude and got nasty with me I asked for her name she said no and hung up the phone I don’t know who is working the night September the 17th around 7 o’clock 630 She said that I was rude but that’s a defense mechanism of someone who has made a mistake and is trying to cover up for their mistake this isn’t the 1st time someone has had issues with this location I don’t know what is going on with your management staff or your training staff but that is very unprofessional for them not to give me my deliver the pizza and to lie saying that they came to my home when we were sitting downstairs waiting I don’t know why the delivery driver If the driver came he didn’t knock on my door like he said he was doing doing or did we never received that pizza I’m sure I was charged for it it came to $37 some change but that’s neither here nor there I’m more concerned about the disrespect from your manager at this store and the delivery driver for lying saying he came to my door I paid for something that I never received and that isn’t the 1st time something like this has happened at this location or others I’m sure but that goes to show the management training at these locations my address is 511East Beal St Highland Springs VA 23075 I will be contacting someone other than your corporate office who can offer me some better service information on this situation thank you my email address is 8, 2022 at 7:55 pm ![]()
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